An Evaluation of Task Force True North Initiatives for the Promotion of Resilience and Well-Being Within the Air Force


Task Force True North (TFTN) is a collection of five initiatives chartered by the U.S. Air Force to improve resilience and well-being in airmen and their families. These initiatives have been undergoing beta testing at four locations: Whiteman Air Force Base (AFB), Minot AFB, Joint Base Elmendorf-Richardson, and Beale AFB. The authors undertook a qualitative analysis of the perceptions of key stakeholders across all TFTN initiatives to identify what is or is not working well with the goal of expanding TFTN to a broader section of the Air Force.

The authors conducted interviews and focus groups with leadership, providers, and airmen during two sets of base visits to each of the four beta test locations. Thematic analysis of the data collected from the base visits allowed the authors to identify key findings related to each of the initiatives and to TFTN as a whole, as well as changes in perceptions in the six months between the first and second set of base visits.

The authors provide background information on TFTN and its initiatives—Welcome Centers, NORTH STAR, Religious Support Teams (RSTs), Embedded Mental Health Teams (EMHTs), and Operational Support Teams (OSTs)—and describe perspectives gathered from the interviews and focus groups. The authors conclude with recommendations designed to help each of the initiatives reach its full potential to improve airmen resilience and well-being.

This research was sponsored by the Air Force Directorate of Integrated Resilience and was conducted within the Manpower, Personnel, and Training Program of RAND Project AIR FORCE.

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